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More useful materials

• 2015 Annual Report ECC Bulgaria
  
  The 2015 ECC BG annual Report on activities.
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• Regulation 524/2013 on consumer ODR
  
  When consumers have a problem with a trader regarding a product or service they bought, they can settle their dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. As such procedures are an alternative to resolving disputes before a court they are ...
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• DIRECTIVE 2013/11/ЕС on consumer ADR
  
  When consumers have a problem with a trader regarding a product or service they bought, they can settle their dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. As such procedures are an alternative to resolving disputes before a court they are ...
  read more

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• ECC Bulgaria Annual report 2014
  
  Her you can find the 2014 Annual Report of the ECC Bulgaria.
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• COMMISSION IMPLEMENTING REGULATION (EU) 2015/1051 of 1 July 2015
  
  COMMISSION IMPLEMENTING REGULATION (EU) 2015/1051 of 1 July 2015 on the modalities for the exercise of the functions of the online dispute resolution platform, on the modalities of the electronic complaint form and on the modalities of the cooperation between contact points provided for in Regulation (EU) No ...
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