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  • Guide for consumers



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    Regardless of how carefully you have planned your vacation, there is always a chance something unpleasant to happen - cancelled flight, damaged baggage, unexpected or even hidden fee, annulled hotel reservation as well as many others...


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    In the last years, streaming technology has changed the media landscape fundamentally by successfully merging the online and television worlds. With this profitability, many streaming companies are able to spend more than the classic film industry to produce exclusive TV series and films, growing their audience even more. Today's majority of global internet bandwidth is consumed by streaming. During the Corona crisis in spring 2020 it surged to such an extent, that the EU Commission urged leading providers to reduce video quality to ensure internet speed for more important services such as web meetings for home office.






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    Here are the Enforcement Bodies in the EU, Iceland, Norway and Switzerland